Privacy Policy

Last updated: August 31, 2025

At Something Cosy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

Personal Information

When you make a purchase or create an account, we collect:

• Name and contact information (email, phone, address)
• Payment information (processed securely through our payment providers)
• Order history and preferences

Automatically Collected Information

We automatically collect certain information when you visit our site:

• Browser type and version
• IP address and location data
• Pages visited and time spent on our site
• Device information

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your orders and account
• Provide customer support
• Send marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who help us operate our business (payment processors, shipping companies)
• Legal authorities when required by law
• Business partners with your explicit consent

Data Security

We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Data portability

Cookies

We use cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: info@somethingcosy.com